Privacy Policy for Velocity Cartel

At Velocity Cartel, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard the personal information you provide to us when you use our services.

1. Information We Collect

We may collect various types of information, including but not limited to:

  • Personal Identifiable Information (PII): Name, email address, phone number, physical address, vehicle registration details, financial information (for financing applications), and driver's license details.
  • Vehicle Information: Make, model, year, VIN, mileage, service history, and condition, when you list a vehicle for sale or request a valuation.
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, time spent on pages, and referring URLs. This helps us improve our services.
  • Communication Data: Records of your communications with us, including emails and customer service interactions.

2. How We Use Your Information

Your information is used to provide and improve our services, including:

  • Facilitating vehicle listings and connecting buyers with sellers.
  • Processing applications for car financing and insurance.
  • Providing accurate used car valuations.
  • Processing orders for parts and accessories.
  • Managing and operating our automotive repair network bookings.
  • Communicating with you about your account, transactions, and services.
  • Personalizing your experience on our website.
  • Conducting market research and analysis to enhance our service offerings.
  • Complying with legal obligations and regulations.

3. Information Sharing and Disclosure

Velocity Cartel may share your information with:

  • Service Providers: Third-party partners who assist us in operating our website, conducting our business, or providing services to you, such as payment processors, marketing agencies, and IT support.
  • Business Partners: Relevant partners like financing institutions, insurance brokers, and certified repair shops, strictly for the purpose of fulfilling the services you request.
  • Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We will never sell or rent your personal data to third parties for their marketing purposes without your explicit consent.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include:

  • Use of secure servers with restricted access.
  • Encryption of sensitive data during transmission.
  • Regular security audits and updates to our systems.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Choices and Rights

You have certain rights regarding your personal data:

  • Access and Correction: You can request access to the personal information we hold about you and ask for corrections to be made.
  • Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.
  • Data Portability: You may request a copy of your data in a structured, commonly used, machine-readable format.
  • Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.

To exercise any of these rights, please contact us at info@velocitycartel.sg.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any linked sites you visit.

8. Changes to This Privacy Policy

Velocity Cartel reserves the right to update or change this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Velocity Cartel
315 Upper Paya Lebar Road, #09-08
Singapore, Singapore, 534882
Phone: +65 6789 0123
Email: info@velocitycartel.sg

Last Updated: October 26, 2023